Privacy Policy

Florensa Perfumes (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

When you visit our website or make a purchase, we may collect:

Personal details (name, email, phone number, billing/shipping address)
Payment information (processed securely through third-party payment gateways)
Order history and purchase details
Device information (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Improve our website and services
Send promotional offers (only if you consent)
Comply with legal obligations in Saudi Arabia

3. Sharing of Information

We do not sell or trade your personal information. We may share it only with:

Payment processors (for secure transactions)
Shipping and delivery companies
Legal authorities, if required by law

4. Cookies & Tracking

Our website may use cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can disable cookies in your browser settings, but some features may not work properly.

5. Data Protection & Security

We use industry-standard security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute protection.